Our service is fast, easy, and most of all, safe. To get an order started, just pack up your recordings, and send them to the address below. That's all you need to do. Just clearly print your contact information, including e-mail address and phone number, and enclose it with your order, and let us know what you'd like to have done and any special instructions you'd like us to follow. Or better yet, click here to view and print our audio transfer order form. There is no need to send any payment with your order. You will not be invoiced until your order is completed. Don't forget, we need your e-mail address so we can communicate with you! Our shipping address is:

DEEP SKY AUDIO
285 Hwy 274
VALE, NC 28168

PLEASE, do NOT send packages "signature required for delivery". It's a waste of money and doesn't accomplish anything that "delievery confirmation" doesn't, and it might delay your order.

As soon as your package arrives, we'll e-mail you to let you know it's here safe and sound. Then, when everything's ready, usually a day or two later, we'll again e-mail you with your total and payment options. We accept personal checks and credit cards through Pay Pal. After payment has been received, your order will ship the next business day.

How to ship your records to us.

We highly recommend US Priority Mail for shipping. It is fast and safe, and is our shipping method of choice. Media Mail is much less expensive if you have a large, heavy collection such as many reels of tape, and is only a little slower. UPS also works, but with UPS your records will be in the same cargo as boat anchors and engine blocks, so pack extra-carefully, or let them do it. Please, do NOT use Fed Ex. The only orders ever lost on the way to the studio were lost by Fed Ex. Use Fed Ex at your own risk. Two words about "Express Mail". DON'T BOTHER!

To send albums - The post office will give you a large Priority Mail box (#1095), which is perfect for sending albums. Leave the box unfolded, which makes a sturdy cardboard sleeve. Cut OFF the flaps on the ends of the box which have the glue strip. Sandwich the album with two more pieces of cardboard, and slide it into the sleeve. Then fold over the end flaps of the box and tape them securely, along with the small flaps. Follow these directions! Do NOT simply peel off the glue strip and use that to seal the ends! That glue WILL ruin the album cover if it comes in contact with it! Write DO NOT BEND and PHONOGRAPH RECORDS very loudly on the package. Or, you can mail it any way at all, just as long as it's adequately protected by corrugated cardboard. We have received literally thousands of recordings from all over the globe, and no album has ever been lost or broken using this method.

PLEASE NOTE - An album will fit into one of those folded-up Priority Mail boxes if you stuff it in catty-cornered. DON'T DO THIS!!!!!!!! The album will arrive warped, and then we'll have to charge you extra for recovering a warped album.

If you are purchasing albums on-line, you can ask the seller to ship the album directly here instead of to you. That'll save both time and expense. Just let us know they're coming.

PLEASE NOTE - If you are sending tapes or other home-recorded media, and you wish the program contents to appear on the CD, please send us the program information in an e-mail. We are experts in the field of audio restoration, not forensic handwriting analysis!

To send 78's - Shellacs are much more breakable than albums, and require greater shipping care. It is best to make a 78 "sandwich", alternating records and squares of corrugated cardboard. Wrap the sandwich in Saran Wrap or bubble wrap, then pack it carefully into a larger box with at least 3 inches of room around the sandwich for crumbled newspaper or bubble wrap. Put no more than ten 78's in one sandwich, and put more crumbled newspaper between sandwiches, if there's more than one.

RECORDIOS, Voice-O-Graphs, etc. - If you are sending home recording discs, and you would like the information written on the labels to be printed on the CD's, please send that information to us in an e-mail. When sending large collections of recordings, please catalog, index, and number the recordings appropriately. Then we can spend our time on the recovery and restoration of your discs rather than playing "librarian". Home recording discs do not require the same extreme packing as shellacs, as they are unbreakable. Just a paper towel between discs with cardboard top and bottom, wrapped in bubble wrap is quite sufficient.

To send tapes - Please be certain that there is adequate cushion to prevent breakage of reel and cassette housings, if they are not in cases. Although we have received cassettes unharmed in plain envelopes, we recommend a padded mailer at the very least.

To send wires - The spool on which the wire is wound is pot metal, and easily broken. Make sure the spool is adequately cushioned against impact. If the wire does not have a leader, please make sure the end is securely taped to the spool. If not in boxes, and you have many spools, roll them into a "log" with bubble wrap, and ship the log packed in crumbled newspaper.

If you need your new CD's in a hurry, you can speed things along by sending payment along with your order. Just e-mail us for your total and send a check with your recordings. Then we can ship just as soon as your order is done without having to wait for payment.

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